An Overview of Quality Studies in Higher Education

Abstract

Having an innovative, contemporary, and modern education system in a country is very valuable. The value given to education is the most precious treasure that will enable the members of the society to guide future generations. The key point for universities to provide quality education depends on the quality system of the university. An increase is observed in the number of universities in the field of higher education in Turkey. The progress of the quality systems of universities in line with strategic plans will make a great contribution to education both socially and scientifically, and will also accelerate the transformation into qualified universities. In this study, researches on quality in higher education between the years 1996-2022 were discussed, and the studies were examined according to the concepts of quality, quality management, total quality, satisfaction and accreditation. Studies on quality are generally gathered under the titles of service quality and satisfaction, quality standards and total quality, the concept of quality and opinions on quality, needs and suggestions for quality, quality assurance, accreditation system, quality control and management. In the research, quality and studies in higher education, doctorate, master's theses, articles published in journals were examined. It is thought that the research will provide insight to researchers who will conduct research in the field of quality.